Client Experiences
What Business Owners Say
Real feedback from small business owners in Negeri Sembilan who have worked with us — covering what helped, what surprised them, and what they would tell others.
Back to Home5+
Years in practice
80+
Businesses assisted
4.7
Average satisfaction score
92%
Would recommend us
Reviews
From Clients Across Negeri Sembilan
Feedback collected between May and June 2025 from business owners who completed an engagement with Maju.
Roslan Mat Isa
Hardware shop owner · Seremban
We did the Orientation Workshop first, mostly out of curiosity. Azman spent about three hours with us and at the end we had two clear suggestions — nothing dramatic, but both made sense for how we actually run the shop. We ended up acting on one of them. The summary document was clear enough for my nephew to read and understand without any background.
May 2025
Nor Azura Hamid
Catering business · Nilai
I was nervous because I am not a technology person at all. But the Guided Implementation package was manageable — they did not rush anything and Nurul stayed patient when my staff kept asking the same questions. The WhatsApp booking tool they set up has reduced a lot of back-and-forth with customers. It took about three weeks before it felt natural to the team.
May 2025
Zulkifli Kamarudin
Electrical contractor · Senawang
Signed up for the Long-Term Companion Plan after the workshop last year. Having someone I can send a quick message to when I have a question about a tool is genuinely useful. Most months the review call is about 30–40 minutes. It is not a big commitment, and it means I do not feel stuck when something does not work as expected.
June 2025
Faridah Yusoff
Clothing boutique · Seremban 2
We did the workshop and were told honestly that one of the two things we wanted to try was probably not worth pursuing at our size. That kind of candid feedback is actually what made me trust the second recommendation enough to act on it. The reference card they prepared is still stuck to the wall in the stockroom.
May 2025
Hairul Izwan
Auto workshop · Mantin
Good experience overall. I appreciated that they came to the workshop — it made more sense for them to see how the workshop runs than for me to explain it over a call. The follow-up document was in simple English which I could read myself without needing to look anything up. We used both suggestions they gave us.
June 2025
Siti Rahimah Talib
Kindergarten principal · Port Dickson
We run a small tadika and I had no idea whether any AI tools were relevant for us. Turned out there were one or two things that could help with parent communication. We chose the Guided Implementation and the tool has been running for about two months now. The reference card helped the teachers understand what to do when something goes wrong.
May 2025
Success Stories
A Closer Look at Three Engagements
Each business started in a different place and had a different outcome. These summaries give a sense of what working with us involves in practice.
Food Stall to Scheduled Orders
Guided Implementation · Seremban
~4 weeks
The Challenge
A packed nasi campur operation was fielding dozens of pre-order messages on WhatsApp each day with no organised system. The owner was spending an hour every morning just confirming orders and responding to questions.
What We Did
We helped the owner set up a simple WhatsApp catalogue with automated responses for common queries and a basic booking flow for pre-orders. The implementation took about ten days with two staff walkthroughs.
Outcome
Pre-order management time dropped to roughly 15 minutes per morning. The owner described the change as "noticeable from the first week" and customers adapted to the new flow within a few days.
"I did not expect it to feel this normal after just a month. It is just part of how we work now." — Business owner, Seremban
Inventory Reminders for a Pharmacy Assistant
Long-Term Companion Plan · Nilai
6 months ongoing
The Challenge
A pharmacy owner was missing low-stock alerts on fast-moving items, leading to periodic stockouts and customer disappointment. Manual spot checks were inconsistent and depended too heavily on one staff member.
What We Did
Through the Companion Plan, we identified a simple inventory tracking tool that sent automated alerts when items hit a threshold. We adjusted the thresholds twice over four months as the owner learned what worked.
Outcome
Stockout incidents reduced significantly in the first three months. The owner reported that the ongoing check-ins helped because the right thresholds took time to discover — the setup alone would not have been enough.
"Having someone to call when the numbers seemed off made a difference. We adjusted things twice and now it runs itself most of the time." — Pharmacy owner, Nilai
A Starting Point for a Tailoring Business
Orientation Workshop · Port Dickson
Single session
The Challenge
A small tailoring business had heard a lot about AI and wanted to understand if any of it applied to them, but did not know where to start or whether the cost would be worth it.
What We Did
We ran the Orientation Workshop and found that only one suggestion was genuinely useful for the way the business operated — a customer reminder system for collection dates. We were direct that the second idea we had considered was not yet worth pursuing.
Outcome
The owner left the session with a clear picture of one small change that made sense for now. They chose to implement it independently using the summary document, which they said was straightforward enough to follow without further help.
"I appreciated that they told me one of the ideas was not worth doing. That made me confident about the one they said was." — Tailor, Port Dickson
Reach Us
Get in Touch Directly
Phone
+60 6-762 4081Address
No. 8, Jalan Dato Bandar Tunggal, 70000 Seremban
Hours
Mon–Fri 9am–6pm
Sat 9am–1pm
Your Turn
Find Out What Fits Your Business
Start with a conversation. Tell us a little about your business and what is on your mind — we will let you know whether we can help and which package would be sensible to begin with.
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